🛂Customer Support Bot

User Guide: InvtAI Customer Support Bot Setup

Welcome to InvtAI's Customer Support Bot! Follow these simple steps to deploy your Live AI chat bot and enhance customer interactions on your website.

Step 1: Access the InvtAI Dashboard

  1. Navigate to the InvtAI dashboard by clicking on the following link: https://app.invt.ai/livechat

  2. Log in using your credentials. If you don't have an account, sign up to get started.

Step 2: Configure Customer Support Bot

  1. Once logged in, create a Customer Support Bot

  1. Configure the LiveChat settings to match your website's specific needs.

Enter the website URL, support url, security domain and click "Next" button.

  1. Set Fixed Question & Answers.

  1. Tailor the Look and Greeting

Personalize the appearance of your bot to align with your brand identity.

Choose colors, fonts, and styles that reflect your website's theme.

Craft a memorable greeting that welcomes visitors and sets a positive tone for their interaction.

after setting it, click "Save" button.

Step 3: Integrate the Live Chat in your Website

  1. Copy the snippet code and paste in a right place of your website code.

  2. Refresh your website. You can see the customer support live chat there.

Step 4: Enable 24/7 Support

  1. Your Live AI Chat Bot is designed to engage and assist visitors around the clock.

  2. Enjoy the benefits of continuous support, even when your team is offline.

  3. The bot will answer questions, provide information, and capture leads, contributing to enhanced customer satisfaction.

Step 5: Witness the Surge in Customer Satisfaction

  1. Sit back and watch as the InvtAI bot strengthens the connection between you and your customers.

  2. Monitor customer interactions, analyze feedback, and make adjustments to further optimize the bot's performance.

  3. Enjoy the surge in customer satisfaction and the positive impact on your overall customer experience.

Congratulations! You've successfully set up your InvtAI Customer Support Bot. If you have any questions or need further assistance, refer to InvtAI's support resources or contact their customer support team.

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